Frequently Asked Questions
All payments can be made via Payfast. Payfast does not require any sign-up and anybody can use it securely.
Payfast offers Credit Card and Instant EFT features.
Should you experience any problems with your payment, please email us and we will forward our EFT details.
Items that require personalised designs, are shipped within a maximum of 14-21 days via courier.
Lead time on items without personalisation can be shipped within 7 days.
Let us know should you require a rush order.
Please ensure that your delivery address is at a physical address where you can collect and sign for the package.
Courier costs within South Africa – R120, or you can send your own courier to collect.
Should you not be satisfied with your order, refunds are acceptable within 7 days of you receiving your product.
We will happily refund your product, excluding shipping costs.
Please note that return-shipping costs will be for your account and items returned must be in the same condition as when dispatched.